How Large Renowned Healthcare Provider expedited employee onboarding and secured record management solution, EPIC

ASSESSMENT AND STRATEGIC GUIDANCE

KeyData carried out a stakeholder-focused Identity and Access Management (IAM) and Privileged Access Management (PAM) current state assessment. After identifying the client’s priority needs and pain points, we developed a strategic roadmap with recommendations for improvement that addressed disparate identities, access delays, data gaps, process inefficiencies and poor end-user experience.

IMPLEMENTATION EXECUTION

Within the first eight months, KeyData implemented best-of-breed IAM (SailPoint) and PAM (BeyondTrust) solutions to enable clinical staff fast and secure access to patient data. IAM processes were streamlined to improve efficiency, end-user experience, and risk mitigation controls. The implementation required complex data management and data clean-up, consolidation of identity data from various repositories, and integration with several core systems, including Epic and a Learning Management System. One of the key benefits of the implementation was to resolve the delays in granting critical care staff their requisite access to systems and data. More specifically, to eliminate labor intensive and manual access management. KeyData is continuing to provide ongoing support for the multi-phase IAM/PAM roadmap.

OUTCOMES

✔ Faster and secure onboarding of users (physicians, residents, and fellows) and automated deprovisioning of terminated users
✔ Improved and streamlined IAM processes and management of privileged users
✔ Increased visibility into access and efficient approval-based access for critical clinical systems
✔ Compliance with personal healthcare information privacy regulations and requirements
✔ Implemented role-based access control and segregation of duties between clinical physicians and medical researchers
✔ Reduced operational risk through enhanced controls